Kawasaki
Kawasaki Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kawasaki has 1.8 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Staff personel, All fine, Great products.
Cons: Bad engine, Extremely poor customer service, Poor customer service.Recent recommendations regarding this business are as follows: "Customer services not good", "STAY AWAY", "Buy extended warranty as long as you can and own your unit", "Do not buy anything from these unprofessional.sadly run busses", "Don't expect to much for spending cash".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kawasaki has 1.8 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Staff personel, All fine, Great products.
Cons: Bad engine, Extremely poor customer service, Poor customer service.Recent recommendations regarding this business are as follows: "Customer services not good", "STAY AWAY", "Buy extended warranty as long as you can and own your unit", "Do not buy anything from these unprofessional.sadly run busses", "Don't expect to much for spending cash".
Most users want Kawasaki to offer a solution to their issues.
Consumers are not pleased with Turnaround Time and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get repair
- Reputation
- Will not honor warranty
Preferred solution: repair under the warranty
User's recommendation: Buy from a reputable company. Kawasaki fails in every way
Warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecall part failure
Good afternoon, I recently purchased a 2020 Krx 1000 from a private party, the only owner, within the last year. Low mileage on the unit and just out of warranty in may of 23.
This past weekend I was riding my unit on a familiar trail with minimal resistance and was caused to wreck due to the lower knuckle on the driver side sheering off. Due to the disconnection it threw me to my right side and snapped the right lower knuckle in the exact same spot. I have heard and read many things in regards to the problem that I believe became a company wide recall.
Being this was a known issue, is there anyway to replace my damaged oem parts through kawasaki with no charge to me? Thank you in advance, disappointed, otherwise loving my KRX owner.
- Strong machines
- Unknown
Preferred solution: Replacement parts due to recall part failure.
User's recommendation: Buy extended warranty as long as you can and own your unit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get a part
- Great products
- Do not answer your email
Preferred solution: I wood like a answer
User's recommendation: Customer services not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Renfrew, Ontario*** company
I bought a 2023 Teryx 4SE in June of this year. Not even 1000km and the front tires are done.
Right from the beginning I told the dealership in Renfrew Ontario I told them something was wrong with the alignment and they argued nothing was wrong. I called Kawasaki Canada and they said to take my bike to Ottawa at the good time Center so so took a day off work and drove the hour and a half to bring it so they could properly align it. I spent all day there. The good time Center did have good customer service and they are limited to what they can do as I didnt buy the bike there but they gave me a work order to send back to Kawasaki Canada.
After sending it in they said they said their hands were tied. They asked for proof so I sent pictures and work orders as they asked and then come back with theres nothing they can do. As for the Dealer in Renfrew they have the worst customer service. They asked for me to bring it in so I did.
They worked on it for 2 days and refused to give me a work order as to what they did to the bike. They said they only put air in the tires but meanwhile when I got it back the tires were switched from side to side and said they took measurements from the canter and said it was within the limits but the good time Center said it was off by 3/4 of an inch. I will never buy another Kawasaki again. I shouldnt have to buy new tires when my bike didnt even have 1000km.
It was not aligned from the beginning. It was an expensive lesson to learn not to buy Kawasaki.
- Bad customer service
Preferred solution: Price reduction
User's recommendation: STAY AWAY
Lawn mower
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Union, MissouriFaulty equipment
- No communication with customers
Preferred solution: Price reduction
User's recommendation: Do not buy anything from these unprofessional.sadly run busses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Laconia, New HampshireProblems with motorcycle
Hi this message is for service for Sam Kevin Buckland.
The Ninja 650 and Ninja 1000 are both models from Kawasakis popular Ninja lineup.
The Ninja 1000 is a sport tourer that offers sportbike-esque performance yet is comfortable for long-distance rides. The Ninja 650 is a versatile middleweight motorcycle that can handle everyday commuting and the occasional canyon-carving run.
x
0 seconds of 0 seconds
Loading ad
Both bikes are excellent options, but they have some flaws, which well outline in this article.
Here are the most common problems associated with the Ninja 650 and Ninja 100:
Table of Contents
Kawasaki 650
The following are common problems owners experience with the Kawasaki 650:
1.
Handlebar Buzzes During Acceleration
Owners report feeling pronounced vibrations from their bikes handlebars.
According to them, the issue occurs mostly at high RPMs (4000 RPMs 8000 RPMs). While it doesnt pose much of a threat to safety, one could find riding such a machine an uncomfortable experience.
Per multiple diagnoses, the problem is because of the fairing rattling while the bike is moving. This problem is widespread among Ninja 650 owners.
Kawasaki once issued a recall for the bikes affected at one time, hoping to fix the problem. What they did was to remove the fairing and place foam pads in strategic places to reduce the vibration.
From the continued complaints, its obvious this fix didnt solve the problem completely.
While there is a dearth of confirmed fixes for this problem, here are some suggested DIY solutions:
Keep the fairing bracket bolts tight
Get weighted ends for handlebars
Buy foam grips (to reduce numbness caused by the vibration)
2.
Repeated Cases of Backfiring and Surging
Engine backfiring is a fairly common issue on many Kawasaki Ninja bikes.
Many owners have reported experiences with the problem.
Backfiring usually occurs when something is wrong with the engines air-fuel mixture. Either the bike is running too lean (excess air) or too rich (excess fuel).
Ninja 650 owners report cases of their bike stalling because of an engine backfire. Surging is a different problem. Typically, your bikes speed should only decrease or increase when you change gears.
However, Ninja 650 owners report that their bikes speed fluctuates (surges) even when they keep the speed steady.
Apart from the jerking motion, you may see the tachometer showing different RPMs.
From reports of mechanics, the backfiring and surging problems are caused by similar factors namely, leaky vacuums, restricted fuel injectors, and faulty air filters.
A malfunctioning intake system could also be responsible for the erratic engine performance.
3.
Gear Shift Problems
The transmission is among the most important components of a bike.
Per reports from Ninja 650 owners, the transmission on this motorcycle is prone to several issues. Hence, riders tend to experience problems with the gear-shift process.
Some of these include:
Difficulty in shifting: The gears get stuck in one position and the rider cannot up-shift or downshift i.e. change gears.
Dropping out of gear: The rider changes gears, only for the transmission to pop back into the previous gear. Say, you attempt to switch from 4th to 5th gear and the transmission pops back into 4th gear, instead of 5th gear.
Other times, the tranny literally drops out of gear.
In such cases, the transmission cannot engage when you switch gears, akin to the bike hitting a false neutral.
A bike dropping out of gear will lose speed rapidly and puts you at significant risk.
As said earlier, this problem is usually the result of a malfunctioning transmission. Worn clutch plates can also be responsible, especially for the slipping transmission.
Still, wed advise that you have your motorcycle looked over by a trained technician. That way, youd be able to get an accurate diagnosis of the issue.
Here is a link to our article that talks on 5 Most-Common Problems With Kawasaki Motorcycles
Kawasaki Ninja 1000:
The following are widespread issues with the Kawasaki Ninja 1000:
1. Multiple Electrical Problems
Electrical problems can affect how a bike runs.
Some Ninja 1000 owners have not had good luck with the electrical systems on their bikes.
From their complaints, its obvious that the Ninja 1000 is plagued with electrical issues of its own.
Some of these include:
Bike refuses to start: According to some users, their bikes only start after multiple attempts or dont run at all.
In particular, some owners say the lights on the bike come up, yet the bike doesnt start.
Bike battery doesnt hold charge: Per reports, the Ninja 1000s battery sometimes drains too quickly, causing the bike not to start. In some cases, the bikes battery drains overnight, after a full charge. At other times, the battery drains after sitting unused for an extended period. Both instances arent normal, as a battery should hold power for a long period, not drain off rapidly.
Possible causes include:
Defective battery
Faulty electrical components, e.g., stator, regulator, rectifier, starter relay, etcetera.
2.
Gasket Leaks Oil
Oil leaks are every bike owners nightmare.
Many Ninja 1000 owners say they experience oil leaks on their bikes. This problem is most common with the 2016 model year bikes and is likely caused by a faulty oil/water pump seal.
When the seal is broken, oil leaks and passes through the weep hole (near the pump) and onto the floor. You may discover that the oil leak is coming from the left side of the bike.
The reason for this is that your bike leans to the left on its side-stand.
As such, the oil from the weep hole runs down and spills on the left side of the motorcycle.
3. Sticky Clutch Issue
If you own a Kawasaki Ninja 1000, especially a 2011-**** model, you may experience whats called a sticky clutch.
Typically, when you press the clutch lever, the clutch should disengage, allowing you to change gears.
If the clutch delays before it disengage, then you have a sticky clutch problem on your hands.
This problem is likely to affect your Ninja 1000 bike if your clutch plates arent getting enough lubrication.
Hence, check if the oil is worn or burned.
We advise checking the clutch plates to see if they are getting lubrication at all. This is because many owners traced the issue to dry clutches.
Other causes of this problem include worn/bent clutch plates. The clutch plates may need replacement. This would explain the hard shifts that often come with the sticky clutch issue.
Some mechanics have also suggested that using an aftermarket clutch lever can cause this problem.
If thats the case, replacing the aftermarket clutch lever with an OEM variant should solve the issue.
4.
The Bike Stalls Repeatedly
Per complaints from customers, the Ninja 1000 seems to have a tendency to stall.
However, the details of this problem vary across different individuals. Some report that the bike stalls mostly when it is idling, such as during pre-ride warm-up.
On the other hand, some say the stalling occurs when the engine reaches a certain temperature.
Here are some possible causes for this problem:
Lean air-fuel ratio
Engine idle level set too low
Low fuel pressure
Malfunctioning throttle position sensor (TPS)
High engine temperature
Pros of The Kawasaki 650 & 1000:
Kawasaki Ninja 650:
Here are some pros of the Ninja 650:
1. Suitable for Use in Hot Weather
Riding bikes in summer can be an uncomfortable experience.
The engines temperature will rise and the hot air that comes out from it will make your riding less-than-comfortable.
Luckily, Kawasaki designed the Ninja 650 with large side radiator cutouts. This feature helps redirect hot engine air away from the rider.
With this design, you can ride in comfort even in the hottest summer.
2.
Beginners Can Ride With Ease
With its 649cc twin-cylinder engine, its clear the Ninja 650 offers considerable performance.
However, what separates the motorcycle from its bigger Kawasaki cousins is its street-focused ergonomics and control, which makes it easy to ride for beginners.
You should also be reading our article which talks about 7 Most Common Problems with Kawasaki Ninja 250, 300 & 400
Kawasaki Ninja 1000:
The following are merits of the Ninja 1000
1. Impressive Versatility
The Ninja 1000 is a bike that wears many hats.
Thanks to its sportbike spirit and speed-minded technology, it offers enough performance for canyon-carving runs.
Still, it features improved rider ergonomics that make it suitable for long-distance touring.
All these combine to make the Ninja 1000 a versatile bike.
Cons of The Kawasaki 650 & 1000:
Kawasaki Ninja 650:
Handlebar buzzes under acceleration
Multiple gear-shift problems
Engine backfires and surges
Kawasaki Ninja 1000:
Intermittent electrical problems
Bike stalls on occasions
Sticky clutch problems
What Do the Reviews Say?
Kawasaki has improved Ninja 1000 on several fronts to make this a very accomplished sport-tourerThe neat luggage system and factory accessories such as grip warmers and 12V on the dash make it even more capable of comfortable sporty touring.
[Source: Motorbikewriter.com]
If youre after a fun, light, versatile middleweight sport machine, the Ninja 650 should be on your shortlistThe Ninja 650 kicks it up a notch with a TFT display and other updates that please our visual sense, while still satisfying our performance needs in the class.
[Source: Ultimatemotorcycling.com]
What Is the Resale Value On the Kawasaki 650 & 1000?
Here are resale figures for the Kawasaki 650 and 1000:
ModelYearMileagePriceNinja 650R20182,126$6,195Ninja 650R20132,347$4,492Ninja 650R200738,267$3,999Ninja 650R201625,006$6,495Ninja 10002****,029$6,900Ninja 100020****,077$5,999Ninja 10002****,720$8,995Ninja 10002****,886$9,999
Was this article helpful?
Post navigation
Previous Post
Next PosT
I want to let you guys were 100% wrong this is twice my bike has been at HK powersports in Laconia New Hampshire Kawasaki dealer for the same problems due to the all the technical issues that were called back so on and I have serious accident due to the clutch and the shifting and I have probably a broken femur and there's damages to the bike now twice in the repair shop they're not fix the original problems I would like a replacement of my bike please it's not safe to drive and many reasons why if you call HK powersports in Laconia New Hampshire
603- 524-****
- Normally reliable
- Parts selection
- Product
- Bad engine
Preferred solution: Bike replaced
Jet ski
Add someone to the account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Doylestown, PennsylvaniaNo spark Need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about my new stx160 jet ski
Preferred solution: An official answer on my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Athens, AtticaQuestion about my new stx160 jet ski
Financialni help in attempting to buy a bike
Financial no help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Amsterdam, North HollandHow to disassembly of radialpluncar pump
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisDealer complaint
About
American Kawasaki Motorcycle Corp. was started in March of 1966 in Chicago. The first bikes sold were under the brand name of Omega. Today JET SKI watercraft brand is a leader in the market. At the present time, Kawasaki's annual revenue hits 1.6 billion dollars. There are approximately 480 employees and more than 1,500 dealers. Company's bestselling Ninja sport bikes, classic Vulcan cruisers, rugged ATV and Mule utility vehicles and exclusive JET SKI watercraft form the foundation of the company image. Except for the headquarters building in Irvine, California, Kawasaki operates regional sales offices and/or distribution centers in Piscataway, New Jersey; Fort Worth, Texas; Atlanta, Georgia, and Grand Rapids, Michigan. Kawasaki Motors Manufacturing Corp., U.S.A. of Lincoln, Nebraska operates a small engine manufacturing plant in Maryville, Missouri.
Kawasaki is ranked 58 out of 364 in Motorcycles and ATVs category
USA
Companies Similar to Kawasaki
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.